Shipping Policy

At Glycerique, we're committed to providing high-quality products along with a fast and reliable delivery experience.

Processing Time

All orders are processed and shipped within 1 business day, excluding weekends and public holidays.

Note: During peak periods, holidays, or promotional events, processing times may vary slightly. We always strive to dispatch orders as quickly as possible.

Worldwide Shipping

We ship internationally and provide tracked shipping on all orders.

Please note that delivery times are estimates and may vary due to customs processing, local postal services, weather conditions, or other factors outside our control.

Address Changes

If you entered an incorrect shipping address, please contact us at help@glycerique.com as soon as possible.

We will do our best to update your address before your order is shipped. Once an order has been processed or dispatched, address changes may no longer be possible.

Order Cancellations

Orders may be canceled within 24 hours of being placed.

To request a cancellation, please email help@glycerique.com with your order number.

Important: Once an order has entered processing or has been shipped, cancellation may no longer be available.

Tracking Information

Once your order ships, you will receive a tracking number via email so you can monitor your shipment throughout the delivery process.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation email.

Lost or Delayed Shipments

If your package appears to be lost in transit or significantly delayed, please contact us at help@glycerique.com and we will work with the shipping carrier to investigate the issue.

Contact Information

Business Name: UPFRONT ECOMMERCE LLC
Website: https://glycerique.com
Address: 5001 LAKE FRONT DR, TALLAHASSEE, FL 32303, United States
Email: help@glycerique.com